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The best place to get answers to the most common complaints about MoneyMutual’s service. is a site people use when they need to find a place to borrow money. After filling out a form online the site matches the customer with a short term lender. If they get approved for a cash advance, the customer will get all necessary loan information directly from the lender. The process is easy but sometimes there are some customers that bump into problems. Here are some of the more popular complaints submitted, along with what we have found to be the most common responses.